Positives:
Cheaper Price - More DataWe chose to go for the entry level data pack. We rocketed to 30GB of data from 5GB. This was great for us as we make virtually no phone calls and watch a lot of online video.
Voice Mail to your E-mail
Awesome delivery of voice mail to your e-mail means you can check your message from anywhere with internet access. It also means there aren't any pesky voice menus to navigate.
Negatives:
You now only have 1 phone jack and it's part of the Genius Unit.This isn't too much of an issue if you have a cordless phone but can be a bit of a hassle if you haven't got a cordless phone.
The style of Phone Jack has changed but Orcon haven't told you what it has changed to
Check this post on how to connect your old phone to the Orcon Genius unit for details
The cheaper price comes with conditions
If you go for less than 2 years on contract you will have to pay a rental fee for the base unit
If you go for less than 12 months on contract you will have to pay a connection fee
Conclusion:
Beneficial if you're a light internet user with a cordless phone or a light phone user looking for a good deal on internet.
does not sound right go for data you dont get free local calls. wernt you supose to say free national calls?
ReplyDeleteyou get free local calls on all plans.
DeleteAh you are correct. They seem to have changed the wording on that one since we signed up. Local calls are now free (as they should be). Yipee!
ReplyDeleteOrcon has the absolute worst customer service I have ever experienced. It takes them weeks to reply to online enquiries. The hold time to talk to anyone is at least an hour. They changed our phone number without telling us. It has been weeks and we still don't have an explanation or solution. AVOID THEM AT ALL COSTS
ReplyDeleteAgree. The wait times are atrocious. Absolute disgrace. On the other hand perhaps its a case of, 'you get what you pay for.' They are cheap as chips.
DeleteI disagree,
ReplyDeleteThey've always been great for us. Any online queries have typically been answered within 1 business day and hold times have varied depending on the time of day (as you would expect). If anyone out there is concerned about hold times you could always give them a dry run before signing up (i.e. ring through as if you have a problem and see how long it takes to get to talk to someone).
Have been trying to get through to the helpline for the last three evenings. do these guys ever answer the phone?
ReplyDelete