Orcon Genius - Phone not working

If you're on Orcon Genius and you find that your phone isn't working try the following things:
1) Turn the modem off and then on again
If the phone icon is red you probably just need to turn the modem on and then off again.
If you do this make sure the modem stays off for about 1 minute.

2) Check the phone itself
If the above option doesn't work check the phone itself.
a) Check that it is connected to the correct port on the modem
b) Check that the phone has the right kind of connection, Orcon Genius Modems do not accept the standard BT connection that you will be used to using.
c) Check that the phone works by testing it at a friends house. If it doesn't work there it probably doesn't work at all
d) Check whether the modem rejects your phone or all phones by trying a different phone (such as one from a neighbour or friend)
e) Check to see if your phone requires an additional adaptor
Orcon Genius uses VOIP to make phone calls. VOIP lines carry a lower voltage than standard lines. Older phones designed for standard lines may require an adaptor such as a DialGizmo.

3) Contact Orcon via cellphone. You should be able to use their toll free number.